Manpreetsingh Sangotra
Unified Communication | Ribbon SBC | AudioCodes |MS-Teams | DirectRouting |Facebook Workplace | Zoom | Office 365
- Role
- Sr Partner Technical Advisor at Microsoft
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Manpreetsingh Sangotra
Unified Communication engineer with 14 Years of experience in Microsoft Teams, Direct Routing, SBC Configurations. Completed AudioCodes Certified Associate, MS-700, MS-740, MS-720 and MS-721 Certificate.
Experience
Sr Partner Technical Advisor
May 2024 — Present · Noida, IN
Extensive experience in network and VoIP technologies, including routing and switching protocols, TCP, DNS, QoS, SIP, VLANs, and WAN protocols.• Skilled in troubleshooting and resolving call quality and connectivity issues.• Microsoft Teams Calling Expertise:• Proficient in Microsoft Teams\' calling capabilities such as Calling Plans, Direct Routing, and Audio Conferencing.• Knowledgeable in VoIP protocols, SIP trunking, and PSTN connectivity.• Tools and Analysis Skills:• Utilizes network capture and analysis tools like Netmon, WireShark, and HTTPS decryption tools for effective troubleshooting.• Microsoft Teams Administration:• Proven track record as a Microsoft Teams Administrator with deep understanding of Teams features, functionalities, and best practices.• Experience in integrating Microsoft 365 and SharePoint with Teams for enhanced collaboration.• Automation and Management:• Proficient in PowerShell scripting for Microsoft Teams automation and management, enhancing administrative tasks and workflows.• Office 365 and Unified Communications Expertise:• Well-versed in Office 365 technologies, particularly Skype for Business and Microsoft Teams, focusing on authentication and voice offerings.• Expertise in voice protocols like SIP and Azure AD Connect.• Enterprise Unified Communications Deployment:• Experienced in deploying, administering, and supporting Enterprise Unified Communications solutions, ensuring seamless integration and optimal performance.• Hybrid Environment Proficiency:• Skilled in troubleshooting and resolving issues in hybrid environments, including deployments with Lync Server 2013 and Skype for Business Server 20••••19.• Analyzes and interprets data captures and trace logs to address authentication, network connectivity, messaging, SIP, or VoIP-related challenges effectively.
Education
Mumbai University Mumbai
Bachelor of Commerce (B.Com.), Business/Commerce, General
2010 — 2013
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