Manpreet K.
Founder and Director @Lead Maven Services Pvt. Ltd
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WORK HISTORY
Founder and Director @Lead Maven Services Pvt. Ltd
Delhi, IN
Director, Lead Maven, a specialized services partner for global AI and platform companies. • Delivered high-quality code evaluation, prompt engineering, red teaming, and annotation services. • Ensured speed and flexibility in service delivery to meet diverse client needs.
EDUCATION
XLRI Jamshedpur
EDPHRM
Apeejay School Of Management
MBA - Master of Business Administration
ABOUT MANPREET K.
I have more than 20 years of experience in various domains of outsourcing. As a professional I transitioned and managed inbound/ outbound call centre work providing customer support, technical support and sales services. In my carrier I also managed back office teams that provided customer service, and supported other complex processes for various Fortune 500 clients. In my previous stint as an entrepreneur, I started and managed a Recruitment Process Outsourcing company servicing large customers in the Outsourcing field. I have specialised degree in HR from XLRI.Specialties: Business Transformation, Customer Experience, Operational Risk, Financial Reporting, Operations, Service Delivery, Analytics, Process Re-engineering, Business Strategy, Product Management, Sales and Marketing, Relationship Management, SOX, Transitions, & Offshoring across multiple geographies across the globe, Project Management, Quality, LEAN, Six Sigma
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