Manpreet S.
Cx Manager (Uk) - Autocentres @Halfords
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WORK HISTORY
Cx Manager (Uk) - Autocentres @Halfords
Leading the drive to improve Net Promoter Score (NPS) across all UK sites- Championing a consistent, customer-first approach across the service journey- Using customer feedback and insights to identify and deliver improvements- Collaborating with operational teams to embed CX into day-to-day activity- Supporting frontline teams to deliver exceptional service at every touchpoint- Aligning CX strategy with business goals to drive measurable impact.
EDUCATION
The University of Manchester
Bachelor of Engineering - BE, Aerospace, Aeronautical and Astronautical Engineering
ABOUT MANPREET S.
I am a results-driven professional with substantial experience curating remarkable client…
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