Manpreet Kaur
Technical Consulting Engineer at Cisco | AI/ML Enthusiast & Practitioner
- Role
- Technical Consulting Engineer at Cisco
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Manpreet Kaur
I am a learning driven Technical Consulting Engineer specializing in resolving complex…
Experience
Technical Consulting Engineer
Aug 2020 — Present · IN
Managing a diverse product portfolio, including CUBE, Voice Gateways, CUCM.Skilled in troubleshooting and resolving voice issues across customer networks utilizing multiple protocols such as SIP, ISDN, H323, and MGCP.Accountable for coordinating and driving the resolution of customer technical issues by collaborating with cross-functional teams, including TAC, BU, and Engineering.Mentored and trained new hires, ensuring effective knowledge transfer.Actively lead employee engagement initiatives to foster a collaborative work environment.
Education
Amity University
Bachelor of Technology - BTech, Information Technology
2016 — 2020
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