Manon Brisse
Corporate Social Responsibility and Communication Manager @Global Blue by Shift4
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WORK HISTORY
Corporate Social Responsibility and Communication Manager @Global Blue by Shift4
Paris, FR
Leading the company’s global CSR and communication strategy across 43 countries for a multinational organization specialized in tax-free shopping and retail innovation (2,100 employees worldwide)- Corporate Social Responsibility (CSR)- Designed and implemented Global Blue’s CSR roadmap based on three strategic pillars: environmental, social, and ethical responsibility- Coordinated the group’s sustainability reporting, including ESG performance and carbon footprint reports for 43 countries- Managed ESG assessments, client questionnaires, and stakeholder audits to ensure transparency and compliance with international standards- Developed training programs and awareness campaigns to promote sustainability and ethical practices within the organization- Created and led a global CSR ambassadors network, driving engagement across regions and departments- Supported the integration of CSR principles into business operations, culture, and partnerships. Result: structured and expanded the company’s global sustainability framework, building awareness and measurable impact across all Communication - Managed internal and external communication related to CSR and corporate initiatives, ensuring message alignment and consistency- Developed storytelling content to highlight sustainability commitments and corporate achievements- Collaborated with executive management and country teams to support change communication and employee engagement- Ensured regular CSR visibility through reports, events, and digital platforms. Result: strengthened Global Blue’s positioning as a responsible and innovative leader in international retail services.
EDUCATION
Sattvic Element
200h - Yoga Teacher Training
ESSCA
Master Marketing
Université du Québec à Rimouski
Administration et gestion des affaires, général
Institut des métiers de la forme
CQP ALS
Externat des Enfants Nantais
Baccalauréat ES- option économie
SKILLS
ABOUT MANON BRISSE
8 years of experience in advertising, communication and marketing 4 years of experience in CSR Curious, autonPassionate about corporate responsibility and impact-driven communication, I’ve been supporting companies for the past 8 years in building sustainable and engaging strategies. Currently serving as CSR & Communication Manager at Global Blue, I lead the global CSR strategy across 43 countries, focusing on three key pillars — environment, social, and ethics — while developing awareness, training, and both internal and external communication initiatives. My experience in both agencies and corporate environments has allowed me to combine strategic thinking, creativity, and the management of impact-driven projects. Development and monitoring of CSR reports / carbon footprint assessments Implementation of internal communication & employer branding strategies Engagement of CSR communities & ambassadors Coordination of sustainable events and partnerships Convinced that communication is a key driver of responsible transformation, I enjoy bringing teams together, raising ESG awareness, and turning commitments into concrete actions. Always curious and solution-oriented, I strive to contribute to projects that combine performance, purpose, and positive impact.omous, used to adapt, volunteer and sociable.
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