Manoluck Souraphol

Experience

1. Flight Attendant

   Frontier Airlines

   May 2013 — Present · Denver, CO, US

   Performs a variety of services related to the safety and comfort of passengers aboard flights. Provides customer service involving passenger interaction to answer questions or address concerns. Follows established Inflight guidelines to provide for the comfort and safety of passengers and handle inflight emergencies and security-Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order-Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing-Administer first aid to passengers in distress-Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets-Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings-Prepare passengers and aircraft for landing, following procedures-Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers-Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply-Determine special assistance needs of passengers such as small children, the elderly, or disabled persons-Announce flight delays and descent preparations.

Education

• The University of New Mexico

  Bachelor

  2007 — 2012

Skills

• Microsoft Office
• Employee Benefits
• Event Planning
• Advertising
• Microsoft Excel
• Customer Retention
• Social Networking
• Marketing
• Customer Service
• Outlook
• Policy
• Team Building
• Public Speaking
• Data Entry
• Event Management
• Time Management
• Onboarding
• Social Media
• Recruiting
• Leadership
• Powerpoint
• Software Documentation
• Team Leadership
• Human Resources
• Teamwork
• Microsoft Word
• Employee Relations
• Training
• Management
• Customer Satisfaction
• Sales
• Leadership Development