Manoj Thakur
Sr Associate @Sutherland
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WORK HISTORY
Sr Associate @Sutherland
Windsor, ON, CA
Meet Client’s contractual goals & metric to provide the customer excellent service.• Identify, research and resolve client queries.• Retention and cross-selling
EDUCATION
University of Mumbai
Master of Management Studies, Marketing
North Maharashtra University
Bachelor of Science (Information Technology), Information Technology
ABOUT MANOJ THAKUR
As a sales & business growth leader, I have transformed ideas into businesses and built highly profitable businesses from scratch and turned around those from successive decline to growth coupled with significant profitability improvement and long-time sustainability of the organization in dynamic environments.Presently with a leading SAAS start-up, I am building strategic partnerships through negotiation of attractive partnership deals and development of mutually beneficial partnership terms in line with business objectives and strategy for SaaS and E-Commerce Platform. Further, I introduced EMI and onboarded key NBFC for lending purposes.My major career highlights have included delivering a huge worth of EMI at Pine Labs along with maintaining the lowest portfolio churn ratios consistently. I accomplished the highest wallet acquisition, market shares, revenue on the mobile commerce channel, and domestic money remittance in India at IMCSL. I have a progressive history of accelerating the network, revenue and customer market share of Telecom, Broadband, and VAS Business, and achieving the best high-value acquisition in the Navi Mumbai region at Tata TeleServices. At Bharti Airtel, I set up a network of 500+ BP in the Mumbai region, delivered the highest revenue booking, highest 3G dongles sales, established a rural distribution network of distributors for Telecom, Broadband, VAS & DTH Business, and launched Airtel Money. I championed marketing strategies, promotions and products/services launch (BNPL, DCC, PG, Loyalty, Prepaid Cards, OEM/Brand Onboarding, and UPI) to increase market penetration and drive revenue & profitability by maximizing sales.As an individual, I am a charismatic people builder & leader with the competency in building & leading efficient teams of industry experts by being a magnet for talent and developing their core skills to deliver world-class performance.Let’s connect at m••••••••@gmail.com
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