Manojkumar Devendran
Team Manager @ Cognizant | Green Belt - Six Sigma Certified @ Cognizant
- Role
- Senior Operations Executive at Cognizant
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Manojkumar Devendran
Team Manager with 11+ years of experience in delivery operations. Proven track record of extensive experience in managing offshore and onshore team. My aspiration is to create a great team and lead them to success
Experience
Senior Operations Executive
Oct 2020 — Present · IN
Working with a team of 200+ staff members from both Bangalore and Chennai location; 83+ staff members directly reports to me inclusive of 3 Team Leaders• Responsible for ensuring targets set for team members are met and responsible for handling escalations and managing the project delivery end to end. • Responsible for weekly operations governance call.• Identify & drive opportunities not limited to Cost Optimization and Process Excellence to enhance service delivery• Inform the teams of any process updates and document the same• Actively participate in discussions with the Quality / PEX teams to identity process improvements• Engage with other processes to understand and implement best practices • Lead calibration initiatives with the client and for the team• Drive a culture of continuous improvement within the team• Responsible for driving Reward & Recognition and employee engagement
Education
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Operations Management
Work Remotely
Bachelor's degree, Business/Commerce, General
2007 — 2010
National Institute of Information Technology
GNIIT, Management Information Systems, General
2008 — 2010
Skills
- Sql
- Management
- Training
- Ms Access
- Microsoft Word
- Powerpoint
- Microsoft Excel
- Recruiting
- Outlook
- Leadership
- Microsoft Office
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