Manojan Thambyah
Client Experience Leader @Harry Rosen
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WORK HISTORY
Client Experience Leader @Harry Rosen
Mississauga, ON, CA
EDUCATION
Sheridan College
Business, Management, Marketing, and Related Support Services
ABOUT MANOJAN THAMBYAH
l am a seasoned multi-unit leader with progressive experience in all aspects of retail management. I combine computer fluency, analytical mindset, and excellent customer service insight for meeting and exceeding financial targets. I have been recognised and awarded for industry achievements based on continuous process improvements, year-over-year growth, and overall outstanding results.l am known to leverage solid organisation acumen and team building skills for guiding sales and supporting employees towards success and desired results. I am adept at sustaining positive customer & staff-centric culture in all aspects of business, and ultimately creating a positive employee and customer experience.I am a team-player. No task is beneath me.While holding managerial positions, I model a team-player approach in my behavior. I believe in servant leadership, and supporting the team is crucial to successful operation.Expertise in:• Operational excellence• Change Management• Strategic Planning• Performance Management• Marketing• Recruiting and Hiring• Training and development• Merchandising
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