Manoj Yadav Golla
From IT Support to Cybersecurity Defender | SOC Analyst & VAPT Specialist | CEH v12 | AWS Cloud Security & Cybersecurity Operations | Threat Hunting & Incident Response | Building Resilient, Compliant, and Secure Systems
- Role
- Tech Support Engineer Artech Information Systems (Client Accenture) at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Manoj Yadav Golla
From IT infrastructure to cybersecurity, I’ve transformed hands-on technical expertise…
Experience
Tech Support Engineer Artech Information Systems (Client Accenture)
Nov 2024 — Present · Bengaluru, IN
Resolved 250+ IT incidents across Windows and macOS environments by diagnosing hardware, software, and network issues, achieving a 15% improvement in SLA compliance.Executed endpoint compliance remediation, bringing non-compliant systems in line with corporate security policies, resulting in a 30% reduction in security deviations.Administered Windows servers and network infrastructure, including Active Directory and Intune, ensuring seamless access management and operational continuity.Collaborated with cross-functional teams to deliver infrastructure support, optimising uptime and boosting end-user productivity in a high-demand environment.Documented incident resolutions and workflows in ServiceNow to enhance knowledge-sharing and accelerate future troubleshooting efforts.
Education
Sri Krishnadevaraya University (SKU), Anantapur
Bachelor's degree, Geology, Physics, Computer Science
2014 — 2017
Università degli Studi di Perugia
Master of Science - MS, petroleum geology
2017 — 2020
Ravindra Bharathi high school
High School Diploma, High School/Secondary Diplomas and Certificates
priyadarshni junior college (vizag Defence Academy )
Intermediate Education 10+2, Mathematics physics chemistry and English
2012 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.