Manoj Yadav
Quality Assurance manager, PMP, Lean six sigma BB & GB, ITIL, ISO 9001 LA, CMMI, project management, program management, Service management, DevOps, Agile, ISO27001, GDPR
- Role
- Quality Assurance Manager at Tech Mahindra
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Manoj Yadav
Total 20 years of work experience in BFSI industry with 15 years of experience in core quality working as Quality Assurance manager for a CMMI level 5 company. I have extensive experience in implementing quality management system(QMS) aligned with CMMI, ISO 9001, ITIL, Lean Six Sigma, ISO 20K, and project management practices. Domain experience: Corporate and Retail banking, Insurance (P&C) and HealthCare. Hands on experience working in DevOps, Agile,Waterfall, Iterative & Kanban models. Skills: Lean Six Sigma Black belt, Total Quality management(TQM), ISO 9001:2015, CMMI, Project management, DevOps, IT General control, SOX IT Audit, COBIT5, ISAE3402, SOC1/SOC2, ISO 20K, ITIL, GDPR/Data privacy ISO27001 security, Agile management, waterfall and scrum methodologies. Worked with Big 4 audit firms like KPMG, Deloitte, Ernst and Young. Responsibilities: conducting internal audits, tollgate reviews, supporting external Audits, audit planning, RCA reviews, process improvement, process documentation, SOP, compliance, risk management, governance, and improving customer satisfaction. Taking corrective and preventive actions (CAPA). Reporting of project performance, KPI reviews, gaps & closures to senior management. Conducting ISMS security Awareness session for all employees. Education: Executive program from IIM Ahmedabad on leadership and general management. Certifications in finance from Goizueta Business school and B.E. Computer engineer from VJTI Matunga, Mumbai. Industrial certifications & Training: Corporate banking and Retail banking. Certifications in Banking & Insurance six sigma black belt & Green belt by The knowledge Academy. ISO 9001:2015 Lead auditor from DNV-GL. PMP(project management professionals) from PMI. ITIL foundation from Axelos. Trained in ISO27001 by KPMG. Trained in DEVOPS by TechMahindra. Cloud Digital Leader trained by Google
Experience
Quality Assurance Manager
Jan 2025 — Present
Education
Emory University - Goizueta Business School
EMBA, Finance and marketing
Indian Institute of Management Ahmedabad
Executive program, Leadership
Insurance Institute of India
ADVISOR life, general and healthcare, INSURANCE
2014 — 2015
Veermata Jijabai Technological Institute (VJTI)
Bachelor of Engineering (B.E.), Computer Engineering
2000 — 2004
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