Manoj Singh Gosain
Empowering P&C Insurance Operations Leader | Driving Business Transformation, Process Optimization & Global Team Management | RPA & AI Advocate
- Role
- Head of Operations at BluePond AI
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Manoj Singh Gosain
With over 19 years of leadership experience in the P&C insurance sector, I specialize in transforming operations and driving significant efficiency improvements. I have a proven track record of managing large, multi-geography teams (250+ colleagues) and overseeing substantial revenue streams ($8 million TCV). My expertise spans the full insurance lifecycle, including policy, underwriting, and claims. I excel in setting up and transitioning offshore operations, implementing robust governance frameworks, and leveraging technologies like RPA and GenAI to optimize processes and deliver innovative solutions. I am passionate about leading high-performing teams and fostering a culture of continuous improvement and client satisfaction.
Experience
Head of Operations
Jan 2026 — Present · Gurugram, IN
Education
Indian Institute of Management, Calcutta
EPGM, General Management
2008 — 2009
Hemwati Nandan Bahuguna Garhwal University
Bachelor of Commerce - BCom
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