Manoj Rai

About Manoj Rai

Business leader with 30+ years of experience in consulting, technology implementation, and senior management within the high-growth IT services industry, including over two decades driving value in the digital ecosystem—Cloud, Customer Experience, Mobility, Analytics, and Smart Applications—serving global Fortune 500 clients. Proven expertise in building technology practices, developing IPs and solutions, establishing global delivery models, and leading business operations, workforce management, strategic planning, and P&L ownership. Adept at designing and executing business risk management strategies to ensure sustainable growth and resilience.He has built and led Microsoft App, Cloud and CX practices, with deep expertise in automation, deal assurance, and risk management. Since January 2021, as Head of ERM in Europe, he established a benchmark risk practice ensuring GDPR, PCIDSS, and SOC compliance, while leading risk assessments, mitigation strategies, and awareness programs. Manoj also implemented a Contract Assurance Management (CAM) Center of Excellence, delivering 20X ROI and scaling it to the top revenue accounts. As global process owner of the Deal Resilience Evaluation Framework (DREF)—an industry-leading method for evaluating deal risk—he drives large deal risk governance strategies. Most recently, he assumed the global Compliance Assurance charter, leading AI-first audit excellence and innovation to safeguard Wipro’s reputation.Joined Wipro as a Solution Architect in Aug. 2003 and played leadership role with various capacity and grew the business multi-fold. Prior to joining Wipro, he had worked with PWC at Houston, US as a domain expert in e-business (SCM, CRM, e-Commerce) and served global customers like Compaq, HP, Nationwide Insurance, Citibank, Coca Cola.Manoj is alumnus of Banaras Hindu University (BHU) and started his career at New Delhi with CE Info system, followed by Nucleus Software, a Global Banking Software Products and Solutions Provider with various capacity from hard core developer to project/program manager.

Experience

1. General Manager and Head - Global Delivery Transformation- Modern Application Services

   Wipro

   Apr 2018 — Present · Bangalore, IN

   In the current role, Manoj is responsible for enabling business growth and profitability through creation and deployment of Automation Solutions for Wipro’s global customers of Application Business; Driving adoption of New Age Delivery Channels that includes TopGear-TopCoder-Crowdsourcing models, Flex/ Apex-Shared Services Models, Nearshore Delivery Centers, and execution of localization strategies. Responsible for improving Customer Success by generating higher Customer Value Adds for the Application Services includes Application Engineering, Digital Biz. Integration, DevOps, Blockchain, Quality Engineering and Testing, Enterprise Apps- SAP, Oracle Apps; App. Cloud Services – Salesforce; Microsoft Services.

Education

• Banaras Hindu University

  P.G. Diploma in Computer Sc. and Applications, Computer Sciences, Software Engineering, Programming and Applications

  1989 — 1990

• Banaras Hindu University

  Bachelor of Science - B. Sc. (Hon's), Physics (Hons), Mathematics and Statistics

  1985 — 1988

• Banaras Hindu University

  Master of Science (M.Sc.), Computer Science

  1990 — 1992

• Stanford University

  Program Managment, Business, Management, Marketing, and Related Support Services

  2006 — 2006

Skills

• Pre-Sales
• Sdlc
• Web Services
• Solution Architecture
• Software Project Management
• Enterprise Architecture
• Soa
• Global Delivery
• Requirements Analysis
• Business Intelligence
• IT Strategy
• Program Management
• Data Warehousing
• Integration
• Sharepoint
• Outsourcing
• Architecture
• Cloud Computing
• Agile Methodologies
• Agile Project Management
• Management
• Business Analysis
• Software Development Life Cycle (Sdlc)
• Service-Oriented Architecture (Soa)