Manoj Prabhakar Sekaran

Team Lead & Software Engineer Iv Payments Clearing and Settlement @Ncr Corporation

Addison, TX, US

Responsible for application software development, maintenance, troubleshooting and support to ensure the smooth operation of transaction processing• Provided first point of escalation for daily Clearing and Settlement issues. Root cause analysis, problem resolution and proposed enhancements• Collect and analyze the requirements of any changes or new enhancements prior to finalizing the requirements document. Provided technical expertise in the clearing and settlement systems.• Analyzed transaction qualification issues identified by stakeholders and provided solutions to solve the issues• Interfaced with card associations (Visa, MasterCard, Discover, Amex) and settlement banks (Wells Fargo, Synovus, Esquire, BMO Harris, Peoples Trust) for issue resolution• Developed new reports for balancing team to balance card associations funding with outgoing ACH files.• Attended conference/seminars for Mastercard compliance and performed the required compliance changes. Worked closely with Mastercard on updating the interchange fee across different banks/institutions.• Participated in month-end processing tasks and coordinated monthly billing between departments. Ensure the month end fees are billed prior to sending the settlement files ensuring that all fees are billed to the merchants.• Assisted the organization’s Accounting, Chargebacks/risk, Operations/customer support with research requests• Engaged in Weekday Institution balancing and resubmission of ACH files. Investigated transaction suspends and rejects

University of Texas at Dallas

Master of Science (MS), Management Information Systems, General

Anna University Chennai

Bachelor of Engineering (BEng), Computer Science