Manoj Kumar Reddy

About Manoj Kumar Reddy

As an Actuarial Analyst and Data Professional with 6+ years of experience in Property…

Experience

1. Senior Business Analyst

   Gentiva

   Jan 2024 — Present · Atlanta, GA, US

   Led enterprise discovery workshops with underwriting, distribution, agency management, servicing, and operations to capture requirements for Duck Creek Producer workflows, including appointments, licensing, hierarchy management, commissions, pay plans, and incentives.• Analyzed and documented end-to-end Producer, Policy, and Policyholder processes, covering new business, endorsements, renewals, cancellations, reinstatements, billing triggers, and customer data updates.• Authored comprehensive BRDs, FRDs, User Stories, Acceptance Criteria, Process Maps, and Data Mapping documents to support Duck Creek configuration and delivery.• Defined Duck Creek Producer configuration specifications, including producer roles, hierarchy roll-ups, commission logic, licensing validations, data attributes, and business rules.• Partnered closely with Duck Creek configurators and engineers to design, configure, and validate Producer module enhancements.• Ensured seamless integration of Producer with Policy for rating, issuance, commission accrual, and lifecycle event handling.• Validated Producer integration with Policyholder to ensure accurate customer master data and contact synchronization.• Defined and validated API and batch interfaces, including event triggers, payload structures, error handling, idempotency, and reconciliation mechanisms.• Led data migration activities, developing STTM documents, cleansing rules, deduplication logic, and audit-ready validation frameworks.• Executed SQL-based data validation to verify accuracy of producer, policy, and commission data post-deployment.• Served as the primary liaison between business and technology, ensuring on-time, compliant, and defect-free releases.