Manoj Kumar Mangineni
SERVICENOW DEVELOPER || CSA || CAD || CIS-ITSM || HRSD || INTEGRATIONS || ITIL® 4 || SOM ||Ex-Hcl || Ex-Tcs ||
- Role
- Senior Associate at PwC
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Manoj Kumar Mangineni
I’m a ServiceNow Developer with over 5.6 years of hands-on experience in designing, developing, and enhancing scalable solutions on the ServiceNow platform. My core expertise lies in IT Service Management (ITSM), Service Catalog, and platform automation using Flow Designer, with a strong focus on user-centric and business-aligned development.Skilled in both client-side and server-side scripting (Client Scripts, Business Rules, Script Includes, Glide APIs), I’ve built and customized catalog items, implemented robust Access Control Rules (ACLs), and automated workflows to improve efficiency and security.My experience includes managing key SOM(Sales and Order Management) and Hrsd and ITSM modules (Incident, Problem, Change, Knowledge), data operations (Import Sets, Transform Maps), and building real-time dashboards and reports that support data-driven decision-making. I’ve consistently delivered measurable results, such as reducing incident resolution time, improving SLA adherence, and enhancing user satisfaction.I\'m passionate about building solutions that not only meet business needs but also improve the overall user experience. Always eager to learn and take on new challenges, I aim to contribute meaningfully to high-performing ServiceNow teams.
Experience
Senior Associate
Aug 2025 — Present · Bengaluru, IN
worked on Sales Order Management, order management,Qote management,
Education
Siddartha Institute of Science and Technology
BTech - Bachelor of Technology
2015 — 2019
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