Manoj Kumar Lal

About Manoj Kumar Lal

Industry knowledge forms subject matter of the related software but it is primarily available in unstructured formats giving rise to most of the issues in project delivery. I have a firm belief that \'Industry knowledge is inherently stable and hence can be specified via a common structure\'. I claim to have evolved this structure as explained in my books. This common structure has the potential to reimagine domain thinking that can assist both system thinking and design thinking. The common structure and way it links industry, enterprise and project knowledge is explained in KM framework Knowledge Driven Development (KDD). Whereas KDD promises order in the current anarchy we see in project delivery, it also bridges the gap between industry and academia by exposing students to industry knowledge. I have more than 26 years of experience in IT project delivery having performed all the roles in the project delivery. Worked primarily in the onsite-offshore model and spent almost 9 years altogether in UK and the remainder in Bangalore, India. I consider myself an expert in the following areas of project delivery1. Requirement management2. Solution design3. Quality assurance4. Agile5. Knowledge managementMy experience in the Insurance domain is close to 25 years and have trained more than 150 associates in Insurance domain with special emphasis on its usage in project delivery.

Experience

1. Innovator and Insurance Domain Consultant

   Tata Consultancy Services

   Feb 1997 — Present

   Project delivery roles performed: 1. System Analyst (2 years)2. Business System Analyst (4 years)3. Business Analyst (11 years)4. Test Analyst (3 years)5. Solution Architect (2 years)6. Project Manager (1 year)7. Pre Sales consultant (1 year)8. Test process consultant (1 year)Types of projects worked on: 1. ADM2. Support3. Migration4. Business and IT transformation5. BPM6. Portal7. Document management8. SOACustomers worked for: 1. AVIVA, UK2. Legal and General, UK3. NEST, UK4. Standard Life, UK5. XL AXA, UK6. Blackrock, UK7. RPMI, UK8. Pearl Assurance, UK9. GE Insurance Holding, UK10. British Gas, UK11. Tower Insurance, New Zealand12. American Express, Australia13. Cambridge Assessment, UK14. TISCO, India Accomplishments: 1. Invented a new knowledge management framework - KDD (Knowledge Driven Development)2. Performed crucial roles in large due diligence, transition and initial grooming of the account from domain perspective that includes training of the account team. Performed all the project delivery roles and consulted in red projects to bring them to green. Created project delivery accelerators in the area of requirement management, test design and knowledge managementCertificates: 1. Certified Scrum Master (CSM) from Scrum Alliance, US2. SAFe 4.0 Certificate from Scaled Afile Inc, US3. Foundation Certificate in Software Testing from ISTQB, India4. Certificate in Financial Planning, CII UK5. Certificate in Financial Administration - Life, CII UK6. Certificate in Financial Administration - Pension, CII UK7. Certificate in IT for Insurance professional, BCS UK8. Business Analysis Foundation Certificate, BCS UK9. Foundation Certificate in Software Testing, ISTQB INDIA10. TOGAF 9.0, Zachman Framework, Agile, Business Analytics - TCS Internal

Education

• NB Zila School, Darbhanga

  Matriculation

  1980 — 1985

• BIT Sindri

  B.Sc.Engg, Mechanical

  1989 — 1993

• Laheriasarai Public School, Darbhanga

  Schooling, Upto Std 3

• C M Sc. College, Darbhanga

  I.Sc

  1985 — 1987

• Indian Institute of Science (IISc)

  ME, Aerospace

  1995 — 1997

Skills

• Project Management
• Business Process Design
• Certificate in IT for Insurance Professionals - Bcs UK
• Process Consulting
• User Acceptance Testing
• Gap Analysis
• Certificate in Financial Planning
• Pre-Sales
• Integration
• Business Transformation
• Project Governance
• Business Requirements
• IT Management
• Certificate in Financial Administration - Life
• Financial Planning
• Software Development Life Cycle (Sdlc)
• Business Process
• Analysis
• Prince2
• IT Outsourcing
• Knowledge Management
• Requirements Gathering
• Insurance
• Testing
• Soa
• IT Strategy
• Offshoring
• Program Management
• Business English
• Requirements Analysis
• Outsourcing
• Sdlc
• Business Architecture
• Software Project Management
• Project Delivery
• Business Analysis
• Global Delivery
• Enterprise Architecture
• Certificate in Financial Administration - Pension
• Systems Analysis