Manoj Kumar Gautam
Technical Specialist | IMS | VoLTE | VoWiFi | CS-Core | Cloud | 5G-NR/UDM | HSS/HLR | ONE-NDS | DRA | LTE Operations & Configuration
- Role
- Technical Specialist at HCLTech
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Manoj Kumar Gautam
Telecom Core & IMS Specialist with 14+ years of extensive experience in IMS, VoLTE…
Experience
Technical Specialist
Sep 2022 — Present · Noida, IN
Project: Proximus (Belgacom), Belgium>Managing Operations & Maintenance of Core IMS Nodes (NTAS, BGW, CSCF, SBC, MRF, CLOUD, HSS, HLR, ONE-NDS, NPC, CSD, UDM).>Handling customer-raised cases and IMS-related issues, ensuring timely resolution within defined SLA & KPI targets.>Troubleshooting and configuration support for VoLTE / 4G / 5G use cases, including real-time monitoring, trace analysis, and log debugging.>Strong knowledge of IMS call flows (VoLTE/VoWiFi/5G) with hands-on experience using Wireshark, OSIX, Traffica News/View.>Performing end-to-end root cause analysis of IMS issues, identifying failure points in nodes such as P-CSCF, S-CSCF, TAS, and implementing corrective actions.>Driving VoLTE KPI/QoS improvements through proactive monitoring, preventive measures, and collaboration with developers and partner teams.>Preparing MOPs (Method of Procedures) for IMS node testing, new feature implementation, and deployment activities.>Supporting integration, testing, and deployment of IMS nodes and ensuring smooth rollouts of new features.
Education
BSF Institute Of Technology - India
Bachelors of engineering
2006 — 2009
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