Manoj Kumar
Lead customer Service at American Express
- Role
- Customer Service Lead at American Express
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Manoj Kumar
With a Bachelor in Computer Application from J.P. University, my role as an Lead Customer…
Experience
Customer Service Lead
Aug 2014 — Present
Address customer inquiries and resolve issues related to credit cards, billing, and account management.· Ensure high customer satisfaction by providing timely and accurate solutions.· Collaborate with internal teams to escalate and resolve complex issues.· Maintain detailed records of customer interactions and feedback.· Provide team support and assist members with real-time queries.
Education
Jai Prakash University
Bachelor's Degree
Jai Prakash University (JPU), Chhapra
Bachelor in Computer Application
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