Manoj Gupta

Service Operations, Customer Experience| Jio | Samsung | IFB | Whirlipool |

Role
Customer Experience Head at Jio
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Manoj Gupta

Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.Specialties: Customer Service Operation

Experience

  1. Customer Experience Head

    Jio

    Jan 2025 — Present · Navi Mumbai, IN

Education

  • NC vedic Inter College

    intermediate, Science Math

    1989 — 1991

  • Military Farm High School Pune

    SSC, Science/Math

    1986 — 1988

  • Dayalbagh University Agra

    Bachelor of Engineering (BE)

    1991 — 1995

Skills

  • Sales Operations
  • Customer Service
  • Customer Satisfaction
  • Training
  • New Business Development
  • Channel Partners
  • Team Building
  • Management
  • Competitive Analysis
  • Supply Chain Management
  • Performance Management
  • Crm
  • Product Management
  • Human Resources
  • Telecommunications
  • Product Development
  • Business Development
  • Business Planning
  • Operations Management
  • Vendor Management
  • Manufacturing
  • Team Management
  • Negotiation
  • Sales Management
  • Cross-Functional Team Leadership
  • Marketing Strategy
  • Key Account Management
  • Business Strategy
  • Strategic Planning
  • Service Operations

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Manoj Gupta — Customer Experience Head at Jio in Mumbai, MH, IN | Unifers