Manoj Gouda

Solution Consultant

Role
Solution Consultant at Melento
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Manoj Gouda

Highly motivated and analytical Business analyst with 2+ years of experience in improving operational efficiency, problem-solving, driving strategic initiatives, and delivering customer-oriented solutions. Strong interpersonal skills to collaborate effectively with cross-functional teams. Eager to leverage skills to influence business growth and productivity.Recognized for consistently delivering exceptional quality work, effectively resolving challenges, exceeding expectations, and maintaining accuracy.

Experience

  1. Solution Consultant

    Melento

    Oct 2024 — Present · Bengaluru, IN

    Determine the requirements of Clients.Convert Client requirements into Business Requirements.Convert Business requirements into Software Requirements specifications.This SRS should be a go-to document for Developers and Testers.Prepare API documents.Work with the technical team, business team and client POCs to make products easier to use and thus need fewer instructions.Prepare user guides for our products.Provide application content/email content/SMS content etc.Standardize content across products.Gather usability feedback from Clients, designers, QA, and other teams.Revise/Update documents as new issues arise/new requirements or changes arise.Understanding customer requirements and our product, create the right valuable solution for the customer.Strongly collaborate and support the sales team in upselling.Work towards achieving fewer than 20% of service requests from the clients.

Education

  • MPESs SDM Arts, Science, Commerce & B.B.A. College, Honnavar. (U.K.)

    BBA - Bachelor of Business Administration

    2018 — 2020

  • St Joseph Engineering College, Mangaluru

    Masters of Business Administration

    2021 — 2022

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Manoj Gouda — Solution Consultant at Melento in Bengaluru, KA, IN | Unifers