Manoj Dangoliya
MIS & WFM | Excel & SQL| Scheduling | Aspiring Data Analyst
- Role
- Management Information System Executive at TP
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
Experience
Management Information System Executive
Jul 2022 — Present · Indore, IN
As an MIS Executive, I am responsible for end-to-end reporting and data management for operational efficiency. My role involved:Preparing and maintaining daily productivity reports to monitor agent performance and operational KPIs.Managing headcount reports and office in/out reports to track attendance, shift adherence, and discipline.Supporting Real-Time Monitoring (RTM) by tracking live performance dashboards and updating stakeholders for quick action.Creating and maintaining dashboards in Excel to provide visual and actionable insights to the management team.Assisting the WFM team in scheduling, forecasting, and shrinkage tracking, ensuring proper staffing and resource planning.Conducting revenue analysis reports to track financial performance and highlight variances.Collaborating with internal teams to automate and streamline reports for better accuracy and reduced manual effort
Education
BarkatullahUniversity
Bachelor of Commerce - BCom
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