Manohar Gopinath Chinta

Product Quality Engineer @Foxconn Industrial Internet Usa

Houston, TX, US

Spearheading customer focused team by driving 4 product performance report forums with Cisco Engineers and improving QP metric periodically which resulted in increase of overall yield of Network switches products by 10%.Lowered product returns by 12%, saving $250k per year, accelerated customer response times, cutting down the number of complaints by 30%.Analyzed in-process inspection, process control activity, scrap rates and customer complaint levels, recommended corrective actions to decrease process errors and number of reported issues by 25%.Demonstrating ownership and continuous improvement of critical quality subsystems including CAPA, SCAR, Internal Audit, Supplier Audits.Collaborated with cross functional groups in conducting analysis of NCMR’s, with the purpose of analyzing the underlying issues and finding long- term solutions, resulting in a 20% reduction in defects and 8% increase in overall product quality.Developed and sustained documentation for quality control procedures, including work instructions and standard operating procedures (SOPs).Mentored 5 quality technicians in verifying specifications, performing quality tests, and conducting Root cause analysis (RCA) and executing Closed Loop Corrective Actions (CLCA).