Manohar K

About Manohar K

Experienced Linux and Windows System Administrator with a demonstrated history of working in the government administration industry. Skilled in AWS,Azure, Linux, and Microsoft Office. Strong information technology professional graduated from University of the Cumberland.

Experience

1. Hpc Support Engineer

   Microsoft

   Jun 2018 — Present · Redmond, WA, US

   Providing customer Support for Cycle Cloud and Avere application with cloud platforms AWS, Azure.• Provisioning and Managing the HPC workloads using schedulers (Slurm, Grid Engine, HTCondor, PBS, LSF etc,) in Cloud Environments such as AWS and Azure.• Experience working with large HPC/HTC clusters.• Involved in solving system issues on cloud and assist the customers in resolving issues on both Cycle Cloud and Avere Applications.• Troubleshooting user reported issues and involved in responding to user’s reported issues by monitoring and reviewing logs.• Re-produce the customer facing issues to be able to interact with product group and provide the solutions to the customers within the provided SLA.• Configuring network services such as DNS, NFS, FTP, TCP/IP networking protocol, InfiniBand, RDMA, remote access, security management and Security trouble shooting skills.• Having experience on TCP/IP packets doing packet analyzing using tshark.• Analyzing logs and stats using internal python scripts, and applying custom settings based on customer’s usage to tune performance.• Responsible for resolving technical field issues and upgrade of the Avere clusters through screen shares • Collaborating with Engineering & Escalation teams to resolve the issues and ensure timely response to the customer • Providing custom build/upgrades for the customer by filing bugs on issues identified on-field • Replacing defective hardware by raising RMA’s by collaborating with Operations.• Part of 24 x 7 on-call support as part of the rotation for both Avere and CycleCloud applications• Providing technical support to customers through calls and emails within the provided SLA• Configuring Source NAT (SNAT) and Destination NAT (DNAT) on NSX Edge Services Gateways• Configuring Microsegmentation with the NSX Distributed Firewall• Ability to use the NSX Application Manager and Flow Monitoring to rapidly configure Distributed Firewall Rules

Education

• San Francisco Bay University

  Master's degree, Computer Science

  2014 — 2015

• University of the Cumberlands

  EMSIS

  2017 — 2019