Manohar Donthamsetty
Architect / Manager at ADP | Ex-Engineering Manager at UHG
- Role
- Manager at ADP
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Manohar Donthamsetty
A highly accomplished, goal-oriented, committed, dedicated Lead Architect and…
Experience
Manager
Mar 2022 — Present · Hyderabad, IN
Technical leadership: Lead, mentor, and managed a team of Site Reliability Engineers, Automation and Operational Engineers to ensure optimal performance, career growth, collaboration and innovation within the team. Get things done in the right way by taking ownership, being proactive and collaborating with business counterparts, peers, other leaders and stakeholders.Ensure delivery by tracking team health metrics and KPIs, monitoring roadmap progress, identifying blockers and resolving or escalating them• Ownership: Owned multiple services end to end by actively leading the team to monitor application health and performance, setting and monitoring relevant metrics. Proven record of reducing the production outages by 94% by building the monitoring framework, incident management and alert auto healing capabilities• Monitoring and Alerting: Establish Monitoring Resiliency Initiatives to ensure monitoring breadth and depth of all infrastructure and its integrated systems. Defined end to end alert flow, integrate them to alert aggregators for end to end observability. Design and configure advanced monitoring systems to gain insights into system behavior, set up alerts, and respond proactively to potential issues• Incident Management: Build advanced Incident and Problem Management Support (SOPs and run-books) to effectively identify, remediate, and resolve issues related to platform reliability, stability, and performance. Continuously work to improve problem identification and service restoration of platforms by leading and overseeing efforts to define, enhance, and deliver automated alerting and response systems with intelligent, self-healing capabilities• Automations: Developed and Executed Comprehensive Strategy for converting operations to no-operations. Achieved reduction of 50% of operational tickets over the period of time by automating the repeated work and developing self-service for customers
Education
Govt. Institute of Electronics (GIOE)
Special Diploma
2005 — 2008
Sikkim Manipal University, Gangtok
Bachelor's degree
2014 — 2017
Z.P.H.School, Venigandla, Guntur, AP, India
High School
2000 — 2005
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