Manny Kapoor

Director - Key Account Development @thyssenkrupp Supply Chain Services

MI, US

Drive growth and long-term value creation for thyssenkrupp across automotive, aerospace, renewable energy, and industrial sectors.Key Accounts Leadership: I oversee strategic customer relationships representing multi-million-dollar programs, for large global OEMs. My role involves contract negotiations, margin expansion, operational alignment, and ensuring customer satisfaction while building trust at the executive level.Business Development: I identify and secure new business opportunities by leveraging thyssenkrupp’s global network and service portfolio (warehousing, transportation, FTZ/bonded solutions, sequencing, and MRO). I manage the full sales cycle, prospecting, commercial modeling, and contract execution, while collaborating with operations, finance, and solutions teams to deliver sustainable value.Strategic Growth: I support diversification into new verticals such as aerospace and renewable energy, positioning thyssenkrupp as a trusted partner in resilient supply chain solutions. I also lead initiatives that expand recurring revenue streams through long-term agreements and creative commercial structures.Team & Customer Advocacy: Acting as a bridge between customers and internal teams, I ensure seamless execution, continuous improvement, and strategic alignment, while mentoring colleagues to strengthen account management and business development practices.This role combines relationship management, strategic sales, and operational collaboration, enabling me to deliver measurable results while shaping thyssenkrupp’s growth in North America.

Ryerson University

Bachelor's degree