Mannie Quinn

Customer Success Specialist | Salesforce Trailblazer

Role
Customer Success Specialist Ii at Freedom Mortgage
Location
Frankfort, IN, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mannie Quinn

Metrics driven and competitive support specialist with history setting standards for customer satisfaction and first contact resolution seeking additional opportunities to lead by example.

Experience

  1. Customer Success Specialist Ii

    Freedom Mortgage

    Dec 2021 — Present · US

    Assist callers with mortgage account requests in a fast paced remote call center environment. Choosing to lead by example by de-escalating complaints, maximizing first call resolutions, and consistently being at the top of list for customer satisfaction in the department. Electing to assist in the support of 100+ other team members via chat while also improving my own statistics.

Education

  • Eleven Fifty Academy

    Certificate

    2019 — 2019

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Mannie Quinn — Customer Success Specialist Ii at Freedom Mortgage in Frankfort, IN, US | Unifers