Manni S.
Vcs @Amazon
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WORK HISTORY
Vcs @Amazon
Help a variety of Amazon customers by phone, e-mail and/or chat.\\\\n\\\\nUse tools and programs to navigate the website, research accounts, review options and solutions for customers, and communicate them effectively.\\\\n\\\\nSupport customers through typing, phone, and computer skills by navigating the internet and website, multiple browsers, e-mail, social media, and instant messenger, or chat tools.\\\\n\\\\nActively problem solve and innovate on behalf of customers with good judgment to ensure the appropriate customer outcome.\\\\n\\\\nFollow detailed verbal and written instructions.\\\\nAbility to empathize with and prioritize customer needs.\\\\n\\\\nOpportunity to learn other areas of the business and support specialty departments as needed.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
EDUCATION
Guru Nanak Institute Of Technology, Dalewal
Diploma
RAYAT BAHRA UNIVERSITY
Bachelor of Technology - BTech
ABOUT MANNI S.
Sharp and energetic Travel Executive successful at troubleshooting and handling customer support issues quickly. Bilingual and well-traveled with active listening, relationship-building, customer service, and interpersonal skills. Sales-oriented personality and practiced communicator committed to working with a successful team
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