Manna Samuka
GRC Analyst | PCI DSS | Certified Cybersecurity Technician (C|CT)
- Role
- Psg Tier 1 Product Specialist at Trace3
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
Experience
Psg Tier 1 Product Specialist
Apr 2020 — Present · US
Performed comprehensive understanding and continuous learning of the following Cisco solutions: Core Routing & Switching, Unified Communications, Security and Wireless. • Articulated technology and product positioning to customers in technical and business positions.Perform product research and comparisons between vendor products to determine optimal configurations based on client requests and network requirements. • Acted as Subject Manner Expert and resolved issues related to dated and incomplete Bills of Materials (BOM)Provide high level advice and design for deal registration submissions and Necessities. • 3-years of relevant Tier One technical experience.Attention to detail and excellent written and verbal communication of technical content.Expanded knowledge of continuously evolving enterprise technology of industry.Strong business judgment and high level of process development. Additional Responsibilities. • Communicated and collaborated with Non-Cisco manufacturers and vendors regarding product configurations and recommendations. Intercept high volume of emails/tickets, re-prioritizing based on business needs.
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