Manjusha Dora
Business Process Design & Improvement | Cx Strategy & Execution
- Role
- Sr Manager-business Process Design & Improvement - Cx Strategy & Execution (Cox Business Unit) at Cox Communications
- Location
- Duluth, GA, US
- LinkedIn followers
- 500 followers
About Manjusha Dora
I specialize in driving enterprise-wide transformation at the intersection of customer…
Experience
Sr Manager-business Process Design & Improvement - Cx Strategy & Execution (Cox Business Unit)
Apr 2018 — Present
Education
HNB University
Master's degree, Business/Commerce, General
1998 — 2000
AIMA-CME
Post Graduate Diploma in Business Management, PGDBM
1998 — 2000
HNB University
Bachelor's in Commerce, Business/Commerce, General
1995 — 1998
Skills
- • Process Management
- Sdlc
- • Analytical & Result-Oriented
- Financial Services
- Outsourcing
- Business Process Improvement
- Itil Process
- • Excellent Communication and Presentation Skills
- IT Service Management
- Change Management
- Analysis
- Service Assurance
- Process Improvement
- Banking
- Team Management
- Process Excellence
- Mis
- Business Process
- Call Center Operations
- • Documentation – Sops and Process Flows
- Six Sigma
- Management
- Service Delivery
- Business Analysis
- Bpo
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.