Manjusha Basutkar

About Manjusha Basutkar

Worked as Talent Acquistion Specialist at Randstand Sourceright and my role is to posting job ads on online platforms and social media, screening resumes and applications, scheduling phone, video, and in-person interviews, coordinating travel arrangements and reimbursements for candidates, sending confirmation emails and reminders to candidates and interviewers, collecting feedback and documentation from interviewers, updating applicant tracking systems (ATS) and databases, providing a positive candidate experience and answering questions, as well as supporting onboarding and orientation activities for new hires. I also worked for Synchrony as Fraud analyst where my role included Financial security, playing a crucial role in safeguarding an organization\'s assets and maintaining the integrity of its operations with a blend of analytical skills, advanced software tools, and keen attention to detail to detect, investigate, and prevent fraudulent activities. By scrutinizing transaction patterns, verifying customer information, and staying abreast of the latest fraud trends which not only not only helps in minimizing financial losses but also in preserving customer trust and upholding the reputation of the institution they serve.

Experience

1. Client Services Manager

   ADP

   Feb 2025 — Present · Hyderabad, IN

   Interact with clients and build relationships with them while ensuring their needs are being metOversee a team of customer service Associate\'s and ensure they are providing an exceptional client experienceMastermind creative ways to deliver an exceptional client experienceDevelop and oversee the implementation of client service protocolsResolve complex client problems or disputes in a professional manner

Education

• Osmania University

  Bachelor of Business Administration, Accounting and Finance