Manjunath Srinivasan
Group Manager - Learning and Development
- Role
- Group Manager at Tech Mahindra
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Manjunath Srinivasan
20+ Years experience in BPS Industry
Experience
Group Manager
Apr 2022 — Present · Chennai, IN
Education
Indira Gandhi National Open University
Post Graduate Diploma
2001 — 2002
University of Madras
Bachelor of Science
1997 — 2000
Indira Gandhi National Open University
Advance Diploma
2002 — 2003
Indira Gandhi National Open University
MCA
2001 — 2004
Holy Cross Matriculation School, Vellore
Higher Secondary
1982 — 1997
Skills
- Customer Service
- Training
- Soft Skills
- Resource Management
- Sla
- Team Management
- Recruiting
- Content Development
- Offshoring
- Microsoft Office
- Vendor Management
- Business Process Outsourcing (Bpo)
- Interviews
- Human Resources
- Call Centers
- Windows Vista
- Performance Appraisal
- Training Needs Analysis
- Service Delivery
- C++
- Leadership
- Service-Level Agreements (Sla)
- Program Management
- Windows 7
- Mis
- Employee Engagement
- Workforce Management
- Benefits Negotiation
- Customer Experience
- Transition Management
- Outsourcing
- Management
- Contact Centers
- Screening
- Content Management
- Xp
- Operations Management
- Training Management
- Employee Relations
- Quality Assurance
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