Manjunathan Raman

About Manjunathan Raman

Software Engineer with 21+ years of IT experience. Data Engineering – Bigdata / Hadoop platform - Building Data pipelines for analytics and dashboard creationsIntegrating applications in Contact Centre space – Work Force Management (wfm products – Nice, Verint), Kronos, IMS (Installation Management System), CRM (salesforce), Attendance Applications.Designed and Built data pipelines using Dynamic DAG in Airflow/python, this is a break through change, using this we migrated legacy ETL’s built using paid Software’s to opensource in a quick manner. This design enables developers to add new feed/object pipelines by configurations and can complete the Development-Deploy cycle within couple of hours.Have designed generic module for job tracking Hadoop-Airflow system.Designing, Building and Running highly available, scalable, reliable and resilient dockerized cloud based microservices.Building, Mentoring and Leading organised team responsible for building/operating Reactive Asynchronous/non-blocking REST API using Java - Serving Multi-Tenant Search Service in one of the biggest retailer in the planet.Expertise in Elasticsearch, cloud service providers - AWS and Azure and contributed a considerable amount in understanding and implementing search relevancy boosting Algorithms. Designed and Built Monitoring, Alerting systemsHands on in building ETL and Data ingestion pipeline using camel integration FrameworkGiving Importance beyond writing coding like designing simple, clean code, TDD, CI-CD pipeline (using Jenkins and Ansible), including Test Automations (Integration Test, Regression, UAT and Load Test)Proud to say, Transformed from RDBMS Developer/Architect to a Technologist with experience in Trending Technology on Demand!People recognise me as a dedicated, hard-working and deep-diver with good analytics and problem solving skills.

Experience

1. Senior Engineering Manager

   Lowe's India

   Aug 2025 — Present · Bengaluru, IN

   Leading a high-performing team focused on building and scaling Contact Center applications, with core responsibilities spanning:Data Engineering: Designing and managing scalable data pipelines that power insights and reporting for customer service operations.Customer Survey Applications & Analytics: Developing and optimizing feedback loops through survey platforms, enabling actionable analytics and enhancing customer experience.Emerging AI/ML initiatives—including a pilot of a RAG-based Agent Assist tool designed to support agents in real time.

Education

• Town Higher Secondary School, Kumbakoonam

  Hiegher Secondary, Maths, Biology

  1999 — 2000

• Bharathidasan University

  Bachelor of Engineering (B.E.), Information Technology

  2000 — 2004

Skills

• Minikube
• Ubuntu
• Agile Methodologies
• Logstash
• Software Development Life Cycle (Sdlc)
• Apigee
• Groovy
• Jenkins
• C#
• Kubernetes
• Requirements Analysis
• Appdynamics
• Kibana
• Software Development
• Python
• Scrum
• Ansible
• Elasticsearch
• Data Warehousing
• Node.js
• Vertex
• Serverspec
• Splunk
• Terrafarm
• Microsoft Sql Server
• Docker
• Machine Learning
• Couchbase
• Devops
• Microsoft Azure
• Aws
• Java
• Ruby
• Sql
• Graph Databases
• Software Project Management
• Linux
• Sdlc
• Bash
• Locust