Manjunatha K
- Role
- IT Manager at Infosys
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Manjunatha K
Experienced Program Manager with demonstrated history of working in the Information…
Experience
IT Manager
Dec 2008 — Present · Bengaluru, IN
Responsibilities:\\\\nProject Manger for new IT Infra setup. Heading complete IT operations.\\\\nPlan, organize, control and evaluate IT and electronic data operations.\\\\nManage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.\\\\nDesign, develop, implement and coordinate systems, policies and procedures. Ensure security of data, network access and backup systems.\\\\nAct in alignment with user needs and system functionality to contribute to organizational policy.\\\\nIdentify problematic areas and implement strategic solutions in time.\\\\nAudit systems and assess their outcomes.\\\\nPreserve assets, information security and control structures.\\\\nHandle annual budget and ensure cost effectiveness\\\\nPrimary position of delivery responsibility on a daily basis.\\\\nParticipate in Weekly, monthly review meetings and Governance review meetings.\\\\nPrimary accountability for delivery within the boundaries, while ensuring Service Levels are met.\\\\nEnsure that help desk meets or exceeds the SLAs and Contract Deliverable.\\\\nManage the team that handles the day-to-day operations of help desk.\\\\nRound the clock support to the help desk and data center team for any technical / operational issues.\\\\nLeading the creation and establishment of policies, procedures and practices to efficiently manage the storage infrastructure.\\\\nEnsuring compliance with established policies, procedures and practices defined by company for managing the storage infrastructure.\\\\nAnalyzing and reporting actual to contracted SLA performance levels.\\\\nAssist and support periodic internal and external IT audit and SOX audits, ISO audits.\\\\nEnsure adherence to all IT Administration Standard Operating Procedures.\\\\nIdentify and continually drive improvements in the IT services implementation process as ITIL procedure.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Annamalai University
Master of Business Administration (M.B.A.), Information Systems, First Class
2009 — 2011
Visvesvaraya Technological University
Bachelor’s Degree, Computer Science, First Class
2001 — 2005
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