Manjunath Pathapadu
SAP Ecs Sr Technical Client Delivery Manager-na Region @SAP
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WORK HISTORY
SAP Ecs Sr Technical Client Delivery Manager-na Region @SAP
Toronto, ON, CA
As a Client Delivery Manager (CDM), I work in close collaboration with the Technical and Project teams to serve the customers and provide quality remote and on-site services and activities to fit their needs and complexity.Serve as the primary SAP ECS contact for the client and assume end-to-end accountability of the engagement and responsible for the delivery and performance of the contracted ECS services. In this role as a CDM act as a partly onsite trusted advisor who grows the business by developing and supporting the growth of the client relationship for SAP ECS. Also, cooperates closely with the customers’ technology and business stakeholders. Within SAP ECS, the designated voice of the client and recognized as the escalation point for all issues concerning the ECS engagement.
EDUCATION
Osmania University
Master's degree, Information Technology
Keshav Memorial Institute of Commerce and Sciences (KMICS)
Bachelor's Degree in Computer Applications, Computer/Information Technology Administration and Management
ABOUT MANJUNATH PATHAPADU
Certified IT professional with around 15 years of experience spanning across architecting, implementing, supporting operations, deploying and designing various database solutions with SAP HANA, Oracle and MS SQL server technologies both On-Prem and on Cloud platforms. Working internationally (~ 13 plus years) with customers on diverse domains from different locations (like Australia, Singapore, USA and Canada etc.) gave me opportunities to understand customer requirements very closely while enjoying/adapting to multiple cultures.Key Specialities:• Canadian Citizen. • The pleasant experience of working internationally in countries like USA, Australia, Singapore, Malaysia, Canada, etc. • Keen interest to learn and implement modern technologies.• Ability to communicate straight to the point with excellent written and verbal communication.• Ability to manage teams both local and offshore vendor teams.• Ability to establish the team and groom them with the right process and standards.• Key strengths – friendly attitude, easy to work with, zeal to learn innovative technologies, and flexible.
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