Manjula Nandiraju

About Manjula Nandiraju

Highly dynamic, results-driven professional and AI enthusiast with a stellar track record in healthcare analytics, project management, revenue cycle management, and customer service. Renowned for resolving critical issues, optimizing workflows, leading high-performing teams, and managing complex initiatives to maximize operational efficiencies. Qualifications ProfileHighly accomplished PMP and CSM Certified (lapsed) Business Intelligence Administrator and IT professional with 19 years of healthcare experience.Deep expertise in product management, vendor management, user management, and C-Suite data analytics.Successfully led a team to implement a new vendor system, resulting in a 20% increase in operational efficiency and a 15% reduction in billing errors.Spearheaded a data analytics project that identified cost-saving opportunities, leading to a $2 million annual savings for the organization.Skilled problem-solver with ability to deliver diverse projects on time and within budget.Proficient in drawing strategic conclusions from large and complex datasets and effectively communicating findings to both technical and non-technical stakeholders, resulting in a 25% improvement in decision-making speed.Core CompetenciesBusiness Intelligence/Report WritingProject/Product/Vendor/User ManagementPerformance/Quality Improvement InitiativesRevenue Cycle InitiativesRegulatory Reporting/Value-Based ProgramsAgile/Scrum/Waterfall MethodologiesSoftware Development Life Cycle (SDLC)IT Strategy and PlanningUDP/Data Analytics/Data AnalysisLarge-Scale ImplementationsTechnical SkillsEPIC EMR: Cogito, Caboodle, Clarity, Radar Dashboards, SlicerDicer, Reporting Workbench, Epic Data Courier, Chronicles SearchesSQL Developer: Reporting Services, SSMS, SSISSAP BI Launchpad: Business Objects, Crystal ReportsSoftware: Tableau, Power BI, Qlik, Python (AI/ML), Azure AI, advanced ML Technologies, Neural Networks, Midas, FileMaker Pro, AutoCAD, GIS/Geospatial TechnologiesMicrosoft Office Suite: MS Project, MS Visio, MS Access, MS SharePointTicketing Software: ServiceNow, JIRA, CherwellCertificationsProject Management Professional (PMP®) – PMI 2019 – ActiveCertified ScrumMaster (CSM®) – Scrum Alliance® 2019 - LapsedClarity Data Model – EPIC 2018 – ActiveCogito - EPIC 2022 – ActiveEpicCare Inpatient Clinical Documentation, EPIC 2023 - ActiveClarity Data Model – Resolute Professional Billing, EpicCare Ambulatory, EpicCare Inpatient, Health Information Management, EPIC 2017 – RetiredAzure Fundamentals Assessment – Corporate University Atos - 2024

Experience

1. Business Intelligence Data Analytics Management Consultant

   Eviden

   Mar 2021 — Present · TX, US

   Coordinated and led the ambulatory and revenue cycle reporting build team for Baylor Scott and White Health System (BSWH) Epic Reporting and Analytics team. Led the design, implementation, and delivery of a physician and customer-centric reporting solution, including various extracts, reports, and analytical dashboards. Achieved significant reductions in service ticket backlog, boosted self-service adoption, and optimized ServiceNow through streamlined demand, project, and task-based implementations- Pioneered the Physician Compensation project across multiple fiscal years, strategizing measures, setting thresholds for quality physician care, and overseeing reporting, while providing essential support to providers- Served as the reporting liaison for the ACO/MSSP project within the Healthy Planet team, facilitating the attestation process and driving increased revenue for BSWH- Orchestrated multiple revenue cycle vendor management projects providing a comprehensive data stream encompassing over 110 data points on all AR transactions, requiring multidisciplinary team coordination and effort- Led the Epic upgrade management for the reporting team, resulting in the seamless execution of multiple successful Epic upgrades.

Education

• School of Planning and Architecture, New Delhi

  Master of Planning, Urban Planning

  1998 — 2000

• Texas McCombs School of Business

  Post Graduate Program, Artificial Intelligence and Machine Learning: Business Applications

• University of Minnesota

  Master’s in Geographic Information Sciences, Geographic Information Sciences

• J.N.T.U School of Planning and Architecture, Hyderabad, AP, India.

  Bachelors in Architecture, Architecture

  1993 — 1998