Manju Pal

About Manju Pal

Having strong knowledge and hands on experience on Sales & Distribution modules which include Address Book, Inventory Management, Procurement Management, Sales Order Management, Advanced Pricing.• Experienced in Inter company Order Processing, including managing Sales Orders (SK OK) and Stock Transfer Orders (ST OT). Skilled in handling Return Material Authoritative (RMA) processes to improve inventory control and customer satisfaction. • Having good interfacing knowledge of JDE Distribution modules with JDE Finance modules such as General Accounting/Ledger (GL), Accounts Payable (AP) and Accounts Receivable (AR) and Fixed Assets (FA).• Good knowledge of implementation business process such as Business Analysis (AS-IS), Mapping Analysis (TO-BE), GAP analysis, CRP, ICRP, Go live preparation and Post go-live activities and Hyper care.• Having worked on various phases of software development life cycle such as Technical Design, Coding, Unit Testing, System Testing, Regression Testing, Integration Testing, Functional Scenario Testing and Test Script Writing.• Having good knowledge of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC), Agile, Scrum and other methodologies and ERP Implementation life cycle from business analysis (AS-IS study to post go-live).• Experience in Functional and Technical specification design documents. • Ability to quickly understand business processes, objectives and existing architecture• Good communication and interpersonal skills with the ability to work in fast paced environment & quickly learn new techniques.• User manual, Issue analysis, training end user and super users.• Worked on JD Edwards Software version such as Enterprise One 9.0, 9.1, 9.2, World soft version of the software.• Having Good issue solving, customer service and good interpersonal skill.• Being self-initiative, self-motivated, willing to learn new things, strong analytical and problem-solving skills.

Experience

1. Finance Consultant

   Platify Technologies Llp

   Jul 2024 — Present

   Managed JD Edwards Finance modules including Accounts Payable, General Accounting, and Accounts Receivable. Creation of Address Book, Customer Master & Supplier Master, Chart of accounts. Prepare the list of error reports and records. Preparing user manual and supporting user for data entry issues. Correcting AAI & other setups, Resolving functional issues. Providing online support to all Finance users for their day-to-day issues in AR, AP, and GL modules of JD Edwards Enterprise One. Conducting JDE corporate user Training programs planned by Client for finance Modules AP/AR/ GL. Provided support for data entry inside the complete cycle of accounts payable, accounts receivable, general ledger. Supported in receiving the issues and acknowledging the issue to users. Reporting of Work status to the senior consultant on a weekly and monthly basis. Documenting all the issues for future reference related to Finance. Re-design the reports to achieve better performance out of the system. Responsible to bring down the ticket count by providing users with permanent solutions for some of the repetitive issues. Resolved finance-related issues by replicating problems in the test environment and identifying root causes. Regularly handled and resolved batch error issues; provided guidance to users and super-users on daily queries. Performed AP/AR reconciliations during month-end closures and addressed discrepancies from integrity report checks. Interacted directly with clients to gather and understand functional requirements; prepared and reviewed functional specification documents for development. Logged, tracked, and responded to incidents using ServiceNow; ensured timely resolution and client communication. Maintained clear documentation of issues and resolutions for future reference and knowledge sharing.

Education

• Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

  S.S.C, Secondary Education and Teaching

• University of Mumbai

  Bachelor of Commerce - BCom, Business/Commerce, General

• Maharashtra State Board of Secondary and Higher Secondary Education (MSBSHSE)

  H.S.C., International Business/Trade/Commerce