Manjinder Panesar
Performance Consultant & Executive Coach @NatWest Group
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WORK HISTORY
Performance Consultant & Executive Coach @NatWest Group
London, GB
Ability to coach and influence senior leaders in order to improve performance outcomes through 1:1 leadership and group coaching• Able to collaborate and work with senior stakeholders in order to champion potential and embed a learning culture• Exceptional stakeholder engagement, demonstrating behaviours of trusted advisor, change ready and critical thinker• Relentless passion for delivering unbeatable customer experience• Through effective coaching, improved NPS scores by having a behaviour change• Exceptional organisational skills, approached by project CUBE team to help with brand name change• Attended Simplifying Branch Life meetings and the work in progress, analysed current thinking and possible next steps• Proactively reviewed the knowledge and skills matrix being used, working with front line staff to ensure the correct needs are identified to deliver performance objectives and improve customer experience• Easy to approach and put others at ease. Good and effective collaborator
ABOUT MANJINDER PANESAR
A valued inspirational coach who thrives on working with leaders, teams and individuals across the business to deliver great outcomes and always puts the customer at the heart of the business and achieves delivery through building trust with the team and beyond. Has excellent stakeholder management skills and is passionate about helping people achieve their potential. Looking to challenge myself in a new direction.
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