Manjeet Sagoo
Deployments Engineer @System C
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WORK HISTORY
Deployments Engineer @System C
Leeds, GB
Deliver end-to-end software deployments, upgrades, and migrations for UK local authority customers, ensuring stable, reliable implementation of business-critical social care systems. Act as a primary technical and customer-facing contact throughout deployment lifecycles, combining strong technical expertise with clear stakeholder communication to achieve successful outcomes.Key Responsibilities & Achievements:• Lead and deliver end-to-end software deployments, upgrades, and migrations across multiple customer environments• Independently manage deployment projects, ensuring on-time delivery and full technical ownership throughout the lifecycle• Act as a key technical contact for customers, providing clear communication and guidance during high-impact system changes• Achieve near-zero disruption during deployments by proactively managing risks and minimising post-go-live incidents• Configure application and environment settings to support successful installations and large-scale production estates• Deploy and support enterprise applications, including Java-based systems hosted on IIS• Perform Microsoft SQL Server installations, upgrades, and data validation using tested scripts• Investigate and resolve issues using SQL queries, log analysis, and root cause identification techniques• Validate software fixes and enhancements prior to release to ensure quality and stability• Collaborate closely with Project Managers, Developers, and Support Teams to ensure smooth go-lives• Maintain accurate deployment documentation, installation records, and system notes• Provide out-of-hours support for deployments and upgrades, reducing service disruption and maintaining critical uptimeKey Impact:• Delivered numerous successful deployments with minimal post-go-live issues• Maximised system availability across multiple customer environments• Recognised for strong customer communication and reliability during critical system changes
EDUCATION
The University of Huddersfield
Bachelor's degree, Music Technology & Audio Systems
SKILLS
ABOUT MANJEET SAGOO
Application Support & Deployment Engineer with proven experience delivering end-to-end system deployments across the full application lifecycle for business-critical platforms within the UK public sector.Specialist in managing upgrades, migrations, and live production support across 100+ customer environments, consistently delivering high-impact changes with minimal disruption. Strong technical background in SQL Server, Windows Server, and IIS, with a focus on incident management, root cause analysis, and improving platform stability.Experienced across support, testing, and deployment, with a track record of reducing incidents, improving release quality, and collaborating effectively with development and project teams. Confident in communicating complex technical issues to both technical and non-technical stakeholders.Open to opportunities in Application Support, QA/Test Engineering, or platform-focused roles where I can deliver reliable, high-quality systems at scale.
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