Manjeet Kumar
Branch Service Manager @Haier Appliances India Pvt Ltd
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WORK HISTORY
Branch Service Manager @Haier Appliances India Pvt Ltd
Ghāziābād, IN
At Haier, I manage comprehensive service operations with a strong focus on customer satisfaction and business excellence. • My responsibilities span pre- and after-sales support, dealer and channel management, defect resolution, and escalation handling for key accounts. • I drive revenue growth through AMC contracts and spare part sales, while implementing cost control measures and effective MSL planning. • By strengthening customer care and providing robust technical support, I ensure smooth service delivery, optimised operational performance, and contribute to building long-term client relationships.
EDUCATION
B.Tech from RVU
B.Tech, Electrical, Electronics and Communications Engineering
Board of Technical Education, Delhi
Diploma of Education, Electronics and Communication Engineering
SKILLS
ABOUT MANJEET KUMAR
With 20+ years of proven experience in service operations, customer care, and after-sales…
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