Mani Pindi

Experience

1. Sr Business Analyst Project Owner

   Optum

   Dec 2022 — Present

   As a Senior Business Analyst at Apex Systems, Excel in executing, tracking, and reporting program activities, ensuring alignment with organizational objectives.• Spearheaded the successful implementation of an enterprise Case Management System for Office of Administrative Hearings (OAH) and Employment Appeals Board (EAB) at Optum, driving process improvements and efficiency gains.• Analyzed and mapped As-Is processes for UI (Unemployment Insurance), conducting end-to-end process mapping and implementing To-Be process improvements.• Enhanced cycle time, wait time, and efficiency at Optum by identifying and addressing non-value-added processes and reporting requirements across program areas.• Developed comprehensive project artifacts including Project Schedule, WBS, Project Plan, Test Plan, Implementation plans, and Test scripts.• Managed both on-site and off-site vendors, overseeing configurations, deliverables, and product deployment for the Case Management System.• Spearheaded the development of Request for Proposal (RFP) for procuring a Commercial off the Shelf (COTS) software application at Optum, ensuring alignment with organizational needs.• Coordinated RFP process, facilitated evaluation method development, and conducted working meetings with OAH stakeholders at Optum.• Acted as a communication liaison between State Procurement Office (SPO), Department of Justice (DOJ), Administrative Hearings (OAH), and Oregon Employment Department (OED) Information Technology division.