Manish Sharma

About Manish Sharma

Manish has more than 23 +yrs of professional experience in CRM strategy, Solution architecture, Delivery/Consultancy, AI And Data Product Development/Mgmt, Cross-functional Technical Program Management, leading/managing the end to end processes for Project/product engineering scrum teams encompassing hiring, training, managing end users experience while working in latest cloud technologies(Salesforce, AWS, Azure, Devops-Copado, Flosum). Proficient in leading/managing & and engaging remote & and diverse teams during pandemic times, most recent disruption including Covid 19 He is leading a Global AI and Data practice. Strong client interfacing skills. Has worked on diverse global clients spanning multiple verticals including Telcom, Financials,Life Sciences, Healthcare, Pharma(sales operations) & Hospitality. Leading Business Continuity Management(BCM, BCP) processes during Covid across the location. Good exposure to manage the entire life cycle right from product/solutions ideation to development till commercial release on popular platforms like Salesforce AppExchange. He is currently working as Technical Engineering Manager and oversees various scrum teams that works on a products/solution which could be sold to customers for a license fee. In this role, he formulates strategies and work towards an approach/solution that bridges gap b/w Business,Technology and End users eventually solving a business problem. He comes with a balanced mix of \"Technical\"\"Managerial\" & \"People\" backgrounds and has been actively involved in hiring/ growing product/project teams.*KEY CERTIFICATES: Salesforce AI,Salesforce Data Architecture Management Designer, Salesforce Sharing & visibility designer, Salesforce Administrator, Platform Developer1, Salesforce Sales consultant, PMI-PMP, PMI-ACP, Certified Scrum Master, SAFe Agilist, DevOps specialist(Copado, Flosum certified), IBM Certified Associate architect, IBM certified Consultant & Project Management Professional, AWS Solution Architect (SA-C02),Microsoft Azure Fundamental(AZ-900)Key Technologies & Domains where he has managed and lead global teams: Salesforce Consulting, Architectural /governance,Classic to Lightning transformation,CI/CD (using JIRA, Bamboo, Confluence, SFDx),Sales/Marketing/Service/ Community/AI, ExactTarget,Appexchange,Data Migration strategy, ETL, Informatica,Siebel migration,Lightning,DevOps, AWS Infra(all key services like s3,ec2,billing),Center of Excellence(COE/COC), Mulesoft-SF(Anypoint,Exchange, Access Mgmt),Agile, Scaled Agile,Scrum,Solutioning, Portfolio management

Experience

1. Head- Salesforce Ai Data Cloud Agentforce

   Wipro

   Jul 2018 — Present · Jaipur, IN

Education

• National institute of information technology

  GNIIT

• Punjab Technical University

  Master of Computer Applications (MCA)

• Symbiosis,Pune

  PGDBA(Sales & Marketing), Sales, Distribution, and Marketing Operations, General

• CDAC,Pune

  Diploma in Advance Computing(CDAC), Advance Computing and programming

  2001 — 2002

Skills

• Consulting
• Analytics
• Consultative Selling
• Leadership
• Enterprise Software
• Salesforce.com
• Agile Application Development
• Big Data Analytics
• Databases
• Microsoft Sql Server
• Certified Salesforce.com Developer
• Business Process
• Customer Relationship Management (Crm)
• Private Cloud
• Hybrid Cloud
• Integration
• Scrum
• Data Migration
• Business Objects
• Salesforce.com Consulting
• Salesforce.com Development
• Requirements Analysis
• Lean Applications
• Business Analysis
• Cloud Computing
• Cloud Security
• Sdlc
• Salesforce.com Administration
• Management
• Salesforce.com Implementation
• Ibm Utilities
• Pre-Sales
• Project Management
• Web Services
• Portfolio Management
• Crm
• Salesforce Lightning Components Architecture
• Business Intelligence