Manish Rautela
Experienced Marketing, Strategy and Global Project Management Professional
- Role
- Vice President - Pricing, Performance & Insights, Global Corporate Services at American Express
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Manish Rautela
Accomplished, result-driven business leader with a 15+ year track record of leading enterprise teams that help identify & deliver on customer experience/compliance initiatives. Led large cross-organizational programs focused on significant customer experience transformation and process reengineering efforts to increase efficiency for leading financial services and management consulting firms, including American Express and Boston Consulting Group. Well-rounded perspective across many facets of financial services organization including loyalty rewards, cards business, operations, data analytics and technology.Specialties: Loyalty Management, Customer Experience Transformation, Strategic Planning, Strategic Sourcing, Organizational Transformation and Change Management, Reengineering and Cost ReductionProject Management, Resolution Planning
Experience
Vice President - Pricing, Performance & Insights, Global Corporate Services
Oct 2018 — Present · New York, NY, US
Leading transformation for the Global Corporate Business
Education
Indian Institute of Management Bangalore
Ph.D, Marketing
1996 — 2000
Maulana Azad National Institute of Technology
Bachelor, Mechanical Engineering
1988 — 1992
Skills
- Analytics
- Program Management
- Management Consulting
- Financial Services
- Strategy
- Strategic Partnerships
- Product Management
- Crm
- Business Strategy
- Marketing
- Segmentation
- Change Management
- Business Process Improvement
- Business Analysis
- Mergers
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