Manish Mestry

About Manish Mestry

Information Systems Audit & Security Management - Proven track record of assessing system/network availability, security, and data integrity to identify, manage, and reduce risks and ensure general compliance- Extensive background in all stages of audits including planning, study, evaluation, testing of controls; reporting; and follow-up. Conduction of Internal Audits to check compliance as per applicable corporate standards- Good Exposure in Implementing policies, Procedures, Guidelines, Control Objectives, and Compliance with accordance to ISO27001 standard- Assessing requirements for Information security & compliance and implement solutions in accordance with organizational Security Framework- Liaise between in-house managers/IT department and external financial and operational auditors- Ensure audit tasks are completed accurately and within established timeframes. IT Service Delivery Management - Implementing ITSM best practices which included developing best practices for ITSM for Service Level, Change, Incident and Problem, and Business Service Continuity Management across people, process, technology, organization and integration of the same- Overall management of helpdesk for maintaining system uptime and increase the customer satisfaction. Organizing Surveys to access the customer satisfaction level- Prioritize incidents based on impact and urgency. Incident communication and educating IT Staff. Maintaining the SLA. Network & System Administration - Managing the installation, configuration & maintenance of servers, workstations, printers, network services and peripherals- Supervising the resolution of queries regarding the Information System / Software & extending onsite support to the clients including maintenance of hardware/software support. Specialties: CISSP, CISA, ISO 27001 Lead Auditor, ITIL, Information Security Management, Information Security Compliance & Audit, IT Infrastructure Management, System Administration

Experience

1. Sr Lead (VP) - Internal Audit

   IDFC FIRST Bank

   Jan 2022 — Present · Mumbai, IN

Education

• United Business Institutes

  International MBA

  2011 — 2012

• University of Madras

  Master's degree

  2016 — 2019

• Madurai Kamaraj University

  BSc

  1998 — 2001

Skills

• Integration
• Project Planning
• Compliance
• Computer Security
• Iso Auditor
• Information Security Management
• Cisa
• Project Management
• Risk Management
• Team Management
• IT Service Management
• Infrastructure
• System Administration
• Vendor Management
• Risk Assessment
• Auditing
• IT Audit
• Servers
• Itil
• Management
• Information Technology
• Security
• Iso 27001
• Active Directory
• Windows Server
• Analysis