Manish Kapoor

Vice President, National Head - Billing & Digital Payment Collections, Reliance Jio

Role
Vice President and Head - Billing & Digital Payment Collections at Jio
Location
Mumbai, MH, IN
LinkedIn followers
500 followers

About Manish Kapoor

Business Operations Leader | 24 years PQE | Digital Transformation | AI-driven Billing Operations | Digital Payment Collections | Revenue Management and Assurance | Product Management | U2C and T2R Commercial Operations | Presales | MBA Finance & Strategy | Engineer Electronics and Telecommunications

Experience

  1. Vice President and Head - Billing & Digital Payment Collections

    Jio

    Mar 2021 — Present · Mumbai, IN

    Billing Operations for Mobility, Home, Digital Platforms & IoT Customers | Digital Payment Collections for Home and Mobility | Enablement and Integration of multiple MoPs | Autopay automation and adoption | Risk Management & Control Framework | Process Automation | Process Enhancements | e-Invoicing Go-Live | Process Exception Dashboards |

Education

  • Nagpur University

    Bachelor of Engineering, Electronics and Telecommunications

    1997 — 2001

  • Fr. Agnel School

    High School, Science

    1996 — 1997

  • Indian Institute of Management, Kozhikode

    Master of Business Administration (M.B.A.), Strategy, Finance

    2011 — 2013

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Manish Kapoor — Vice President and Head - Billing & Digital Payment Collections at Jio in Mumbai, MH, IN | Unifers