Manish Hindupur

About Manish Hindupur

A global information technology executive with 20+ years of experience, broad knowledge of Cloud, DevOps & IT Infrastructure, and a strong bias for action. A transformational leader who turns business vision into IT initiatives that improve performance, profitability and growth. Specialties: Effective Global IT Management Cloud: AWS | Azure | GCP | VMWare | OpenStack Cost Reduction and Containment Strategies Alliances, Procurement and Vendor Management IT, Network and Application Security RPA | SDLC | Agile | DevOps SAP ERP | Oracle EBS Managing Multi-Million Dollar Operating Budgets CISSP | PMP | AWS Certified Solutions Architect M&A | Due Diligence | Integration Compliance: HITRUST | SOC2 | GDPR | PCI | HIPAA | GxP Key Accomplishments:• Transformed IT into a DevOps model. Achieved 100% uptime & reduced the average ticket age from 22 days to 2 days.• Rebuilt a new 10x faster infrastructure, established an IT security posture and built processes & procedures from the ground up while supporting SaaS products with a 600+ existing customer base and end users.• Established a fully functional BC & DR program. DR was fully automated using Cloud Formation scripts on AWS.• Managed financial tracking, forecasting and budgeting. Fostered both a cultural and a technology transformation while also bringing in a 20% YoY cost savings (without reducing headcount).• Managed Global Delivery Operations to a 90%+ utilization for a 1500 person Infrastructure Services Practice.• Built and managed a 100% offshore-based 24x7 Help Desk supporting a complex network of more than managed interfaces spread across 100+ countries with a employee base and a revenue of $5.7 Billion.• Directly built and managed teams (150+ FTE’s) of multi-domain expertise - set objectives, review goals, communicate milestones and improvement areas, and, mentor and motivate the team.

Experience

1. VP, Devops

   Acoustic

   Jul 2023 — Present · Boston, MA, US

   Leading strategic DevOps initiatives to optimize efficiency, automation, and collaboration for seamless software delivery.

Education

• Bangalore University

  Bachelor's degree, Mechanical Engineering

• MIT Sloan School of Management

  Executive Program, Management and Leadership

  2012

• Bangalore University

  BE, Mechanical Engineering

  1997 — 2001

Skills

• IT Outsourcing
• IT Operations
• Infrastructure Security
• Remote Infrastructure Management
• Infrastructure Projects
• IT Service Management
• Cissp
• Security
• Offshoring
• Service Delivery
• Global Delivery
• IT Management
• IT Strategy
• Pre-Sales
• Cloud Computing
• Outsourcing
• Vendor Management
• Transition Management
• Infrastructure
• Sdlc
• Software Project Management
• Management
• Business Analysis
• Crm
• Solution Architecture
• Itil
• Telecommunications
• Pmp
• Oracle
• Governance
• Databases
• Enterprise Architecture
• Unix
• Resource Management
• Requirements Analysis
• Business Process
• Project Management
• Customer Relationship Management (Crm)
• Software Development Life Cycle (Sdlc)