Manish Gupta

About Manish Gupta

Senior Cybersecurity Delivery Leader with ~20 years of global experience across Australia, UK and Americas markets front ending as a trusted advisor to CISOs and CXO stakeholders, aligning cybersecurity programs with business goals to enhance resilience and reduce risk.I lead a high-performing team of 50+ cybersecurity professionals delivering services across Infrastructure Security, Identity & Access Management (IAM), Security Operations Center (SOC), Threat Detection & Response, Endpoint & Cloud Security, and Physical Security—ensuring SLA/KPI compliance, operational hygiene, and service excellence.My strengths include CISO engagement, cyber risk advisory, regulatory compliance (ISO 27001, NIST, Essential Eight), RFP/SOW management, and cross-functional collaboration with sales, delivery, and CoE teams. I contribute to both Time & Material (T&M) and Fixed Price Projects (FPP), helping scale accounts and lead large cybersecurity initiatives from solutioning to steady-state delivery.I am now in the process of strategically expanding my focus into Secure AI Service Delivery ensuring that AI systems are deployed with embedded governance, risk controls, and operational resilience. I am upskilling in bridging AI engineering, cloud platforms, and enterprise risk frameworks. My approach ensures AI use cases move from experimentation to production securely, with model risk management, prompt injection defense, monitoring, and incident response fully integrated into the service lifecycle.As enterprises scale AI adoption, my focus is to operationalize AI securely, not just build it.\"

Experience

1. Senior Service Delivery Manager

   Cisco

   Sep 2025 — Present · IN

   At Cisco, I am responsible for maturing Splunk Global Security Services (SGS) operations by driving standardised execution of cybersecurity processes across the organisation.I partner closely with cross functional business and engineering teams to strengthen delivery governance, improve transparency, and establish measurable outcomes through well defined Objectives and Key Results (OKRs).My role also includes client-facing engagements, representing Splunk SGS operations in operational reviews, escalations, and executive discussions to ensure customer confidence, alignment, and sustained service excellence.This work enables greater operational consistency, leadership visibility, and data driven decision making across SGS strengthening customer satisfaction while reinforcing Splunk’s market leadership.

Education

• Guru Gobind Singh Polytechnic College

  3 Year Diploma, Information Technology, Maharashtra State Board of Technical Education

  2001 — 2004

Skills

• Ips
• Security Patch Management
• Mcafee Antivirus
• Vulnerability Assessment
• Ids
• Information Security Management
• Symantec Endpoint Protection
• Antivirus
• Network Security
• Computer Security
• Incident Management
• Proxy
• Firewalls
• Vpn
• Checkpoint
• Information Security