Manish Chatakondu
ServiceNow CMDB Specialist | Performance Analytics | ITSM & ITOM | Data Quality | Dashboard Development | SQL & PL/SQL
- Role
- Servicenow Consultant at CVS Health
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Manish Chatakondu
ServiceNow System Administrator 5 years of hands-on platform administration experience…
Experience
Servicenow Consultant
Nov 2025 — Present · TX, US
Supported an enterprise CMDB clean-up initiative with strong focus on Completeness, Compliance, and Correctness metrics.* Analyzed and remediated CMDB data across server, database, and application CIs to improve accuracy and consistency.* Corrected missing or inaccurate CI attributes such as environment, ownership, support groups, operational status, and lifecycle fields.* Validated CMDB records against Discovery, SCCM, APIs, and SME-provided data sources to ensure alignment across systems.* Designed rule-based logic for CI classification, environment tagging, and ownership assignment.* Built ServiceNow dashboards and reports, and used Power BI to track CMDB health, data quality trends, and remediation progress.* Collaborated with infrastructure, DBA, application, and ServiceNow platform teams to maintain CMDB governance and reliability.
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