Manish Sharma
- Role
- Director, Customer Insights and Analytics at Wolters Kluwer
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Manish Sharma
Leading data product initiatives to drive revenue growth, enhance customer experience…
Experience
Director, Customer Insights and Analytics
Jan 2018 — Present
Responsible for analytics solutions and playing a key role in division wide data lake strategy, enabling business impact across sales, finance, marketing, and customer retention functions. • Led the design, and implementation of customer relationship data as foundational building block for data lake strategy, leveraging internal and external data sources, paving the way forward. • Implemented revenue forecasting model that improved forecasting accuracy leading to better budgeting, risk management and higher profitability driven by better customer level pricing decisions. • Enabled front line sales organization, providing data and Insights and visibility into factors impacting win rates, stronger sales pipeline, and sales cycle times. • Helping marketing teams with vision and strategic planning, and go to market strategy, driving focus on demand generation and lead nurturing in the right areas. • Leading and developing a high performing diverse team. • Driving lean agile adoption through ongoing coaching, guidance, and presentation of agile in action, clearly articulating the real examples of value it is bringing to the business.
Skills
- Devops
- Python
- Test Automation
- Octave
- Crm
- Artificial Intelligence
- Software Product Management
- Information Security
- Data Analysis
- Agile Tranformation - Safe
- Logistic Regression
- Regression Analysis
- Machine Learning
- Strategy
- Matlab
- Analytics
- Leadership
- Statistics
- Business Intelligence
- Digital Marketing
- Tensorflow
- Cyber-Security
- Deep Learning
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