Manish Bhange

About Manish Bhange

A strategic leader skilled in delivering exceptional results through strategic planning, team leadership, and customer-centric approaches. Passionate about creating long-term partnerships, optimizing customer satisfaction, and driving business growth. Experienced in leading cross-functional teams, I thrive in dynamic environments and excel at managing multiple projects simultaneously. With meticulous attention to detail and a strategic mindset, I develop comprehensive project plans, identify risks, and proactively mitigate potential obstacles to ensure seamless execution. Known for my exceptional communication and stakeholder management skills, I foster strong relationships with clients, team members, and key stakeholders, ensuring alignment and collaboration throughout the project lifecycle. Dedicated to driving client satisfaction and maximizing their success. With a proven track record of delivering exceptional service and cultivating strong relationships, I strive to understand each client\'s unique goals and challenges to provide tailored solutions by Leveraging a strong background in customer success management. I align customer needs with organizational objectives, driving retention, expansion, and advocacy.I also led Organizational Learning and Development Initiative to promote and foster individual and organizational effectiveness by developing and offering an array of innovative and diverse programs in support of the organization’s commitment to employee development, partnerships, and organizational enrichment. I\'ve worn many hats in my career viz. Internal QMS and ISMS Auditor, Corporate trainer, Transition / Change management leader, and a manager. My exposure to Six Sigma methodology keeps me focused on opportunities to improve processes. I am a Six Sigma Black Belt Certified professionalLet\'s connect and explore how we can empower your organization\'s success together. Reach out if you want to talk about Business, Technology or Psychology

Experience

1. Associate Director Customer Success

   Neeyamo

   Apr 2023 — Present · Pune, IN

Education

• College of Engineering Pune

  Bachelor of Technology (B.Tech.)

  2009 — 2013

• Indian Institute of Management, Kozhikode

  Executive Post Graduate Certificate in Information Technology Management and Analytics (EPGCITMA)

  2019 — 2020

Skills

• Microsoft Excel
• Powerpoint
• Microsoft Office
• Learning Management Systems
• Lean Six Sigma
• Human Capital
• Human Resources
• Distance Learning
• Human Resource Development
• Moodle
• Training Management
• Internal Audit
• Talent Management
• Employee Engagement
• Six Sigma
• Employee Training
• Leadership Development
• Quality Management
• Psychometrics
• Microsoft Word